Policies
Returns and Refunds
30 Days, With an RMA
Request the return within 30 days of delivery and get the RMA number first.
Returns without authorisation are rejected.
Condition
The rim must be uninstalled, undamaged and complete with its original packaging.
Fitted or modified wheels are not returnable, and non-defective returns ship at the buyer’s cost.
Refund
Inspection first, then a refund to the original payment method within 7 business days.
Bank timing varies and labour is not reimbursable.
Damaged, Wrong or Faulty
Send photos or video within 48 hours of delivery and we replace or refund.
A 3-year warranty covers manufacturing defects in normal use, and excludes accidents, improper fitting and wear.
Start Here
Order number plus photographs gets the process moving.